Trouble receiving Facebook 6-digit code? Solved here!

Table of Contents

1. Introduction
2. Understanding the Facebook six-digit code issue
3. Restart your device
4. Retrieve your OTP through the Facebook app
5. Clear data and allow permissions
6. Manage application settings
7. Allow storage and SMS permissions
8. Troubleshooting email and spam folder
9. Trying to create a new account
10. Seeking help from the Facebook community

How to Fix a Facebook Six Digit Code Not Receiving Problem

Introduction

Are you facing issues with not receiving the six-digit code from Facebook? Don't worry, in this tutorial, we will guide you on how to fix this problem step by step. We understand the frustration that comes with not being able to login or recover your Facebook account due to the unavailability of the verification code. So, let's dive into the solutions and get your Facebook account back on track.

Understanding the Facebook six-digit code issue

When we forget our Facebook password and attempt to create a new one, Facebook requires us to enter a six-digit code sent to our registered mobile number or email. However, sometimes these codes might not arrive, causing inconvenience and hindering the recovery process. But fret not, as we have various troubleshooting steps to resolve this issue.

Restart your device

One of the initial steps you can take is to restart your device. Sometimes, a simple restart can resolve temporary glitches or network connectivity issues that might be causing the delay or non-receipt of the six-digit code. After restarting, open the Facebook app and click on "Forgot password" to retrieve your OTP.

Retrieve your OTP through the Facebook app

If the problem persists even after restarting, try retrieving your OTP (One-Time Password) through the Facebook app. This step alone resolves the issue for many users. However, if you are still facing the same problem, proceed with the following steps.

Clear data and allow permissions

Go to your mobile settings and find the option for managing applications or app management. Locate and select the Facebook app, then go to storage usage and clear the data associated with the app. After clearing the data, go back and access the permission settings. Make sure to allow the app access to phone storage and SMS if available.

Manage application settings

Return to your settings and once again access the app management section. This time, select "All applications" and find Facebook from the list. Tap on Facebook and proceed to the next steps.

Allow storage and SMS permissions

Inside the Facebook settings, navigate to the permissions tab. Ensure that you have allowed storage access for the app. Additionally, if you have the option for SMS permissions, enable it as well. These permissions play a crucial role in receiving the six-digit code.

Troubleshooting email and spam folder

In some cases, the verification code may be sent to your email instead of your mobile number. Access your email account and check the spam or junk folder, as sometimes the code might land there. Make sure to mark any Facebook-related emails as "Not spam" to receive them in your inbox.

Trying to create a new account

If all the previous steps fail to resolve the issue, you can try creating a new Facebook account using the same mobile number or email address. This might prompt Facebook to send the verification code, allowing you to recover your existing account as well.

Seeking help from the Facebook community

If you are still unable to receive the verification code and recover your account, the best course of action is to seek assistance from the Facebook community. Visit the Facebook website through Google Chrome or any other browser and post your problem details. The Facebook team will review your issue and provide the necessary guidance to fix the problem.

In conclusion, not receiving the Facebook six-digit code can be frustrating, but with the steps outlined in this tutorial, you should be able to resolve the issue and regain access to your account. Remember to try each solution systematically and seek help from the Facebook community if needed.